Wednesday, March 19, 2014

Google Glass with iBeacons - the Killer App for Retail

Enter the new-age of personalized shopping with customer-service at its best. Sarah, the sales assistant, knows that I am in the store and exactly what I'm interested in purchasing. My Facebook profile picture is displayed in Sarah's Google Glass. She recognizes me immediately. As we walk over to the skis, Sarah checks Glass for the product highlights. She quickly finds the skis and with the product content in front of her, she's fully briefed and ready to provide the informed and connected customer service I have come to expect.